Hotline support is a service that Magnitude offers to customers in order to establish a meaningful relationship and support them throughout their additive manufacturing journey. In the context of hotline, Magnitude supports customers within 24 hours of contact on nearly every topic relating to running an AM production, such as:
- Part screening & optimization
- Process & Materials development (assessment, feasibility, budgeting)
- AM Production & Process Qualification support
- Supplier appraisal for powder, parts, systems, etc.
- Quality Assurance