A number of times, customers have a challenging situation where they are time-constrained to develop a concise test plan or build, at which point they need a second opinion to ensure that the project is successful or to prevent another job from failing (i.e. job crashes, poor part quality, performance/build time/post-processing improvements, etc.). This is where Magnitude steps in; by giving a second opinion and by drawing from our extensive experience to develop a plan of action for the customer and ensure that projects are finished in a timely and economical fashion.
How do we do it?
In order to ensure a timely and effective working relationship, Magnitude is prepared to communicate with customers in the way that they prefer while not being directly on-site:
→ Web conferences
All of the communication methods to our disposal are made to ensure that the client gains the benefits of having a ”second pair” of eyes while delivering results that their customers are satisfied from, on-time, on-budget, without any costly production remedies.
What are the other benefits?
In addition to having daily priority access and support, Magnitude benefits greatly from such a cooperation in that we understand the customer needs, have a great overview of the level of operation and current focus of the customer at any point, so we can advise the customer much better and get to their pain points and focus on those. Additionally, Magnitude saves both time and money on the work that we perform, which we pass directly to the customer for any other projects that we collaborate on in the form of a discount on our rates!